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Store Policies

Returns
•        Returns after 14 days will be issued an in-store credit valid for 6 months.
•        Special order returns will be issued an in-store credit only, valid for 6 months, and are subject to a restocking fee.
•        Bicycle and vehicle rack returns will be issued an in-store credit only, valid for 6 months, and are subject to a restocking fee.
•        All items must be in original packaging and unused.

Repairs
•        All repairs that are completed and not retrieved more than 30 days after being contacted, a $25 storage fee, per every 30 days, will be incurred .
•        Bicycles where the repair was not authorized by the owner and not retrieved more than 30 days after being contacted, a $25 storage fee, per every 30 days,  will be incurred.
•        All bicycles left for more than 60 days after being contacted by phone will be donated.

Special Orders
•        Special order items require a 50% deposit and is non-refundable.
•        Special order cancellations are non-refundable and will be issued an in-store credit only, and valid for 6 months.

Effective April 26, 2011

 
Pro Cycle & Triathlon | (251) 929-7060 | 510 Fairhope Avenue | Fairhope AL 36532